eLearning (ISD and Delivery)

Benefit from Teresa’s creativity and experience in designing eLearning programs.  Whether synchronous, or asynchronous , or as part of blended learning solutions, Teresa delivers timely and quality results in  –

• Analysis:  Collaborating with management, SMEs, and end-users, Teresa performs needs/gaps/requirements analysis accurately. In addition, backed by her many years of experience in IT, Teresa effectively understands and documents process flows and work flows.

• Design and Development:  Adept at applying Adult Learning Theory in designing and developing eLearning programs with focus on various learning styles, reusability, and interactivity.

• Familiar with ADDIE , Object Oriented development, and Rapid Development methodologies.

• Delivers Train-the-eTrainer training effectively and purposefully; with focus on improving time frame estimates, effectiveness of content and exercises, and overall program quality.

• Defines effective evaluations and measurements for success at all levels of the program, including assessments, optimization, and 360 evaluations.

Technical Writing

Whether your project is a new development, an enhancement, or revision, Teresa writes clear, concise, and accurate documents and develops learning objects for synchronous or asynchronous training.

• Facilitator’s Guide
• Participant’s Guide
• User Manuals
• Quick Reference Guide / Job Aid
• Hands-on Exercises
• Simulations
• Demonstrations
• Quizzes

Facilitating the Virtual Classroom

In her enthusiastic, proactive, professional and friendly style, Teresa delivers effective eTraining to audiences of varying knowledge level.  Having trained managers, executives, internal users, and company clients, Teresa tailors her presentation to the participants’ interests, knowledge level, and work goals.  Her expertise includes working with hesitant and resistant learners.

Adept at encouraging interactivity with using various technology features such as chat, emoticons, polls, break-out rooms, application sharing, whiteboard, Teresa ensures that each session is an interesting and productive learning experience.

Applications

Instructor Led Virtual Training (Synchronous) 

• Microstrategy
• Kenan FX
• ADP Pay Expert, Benefits Expert
• Sonata

Asynchronous

• EPIC Training Backup
• EPIC Pre-class
• Microsoft Office Suite
• Soft Skills Programs – Train the Trainer, Mindmapping, Leadership Skills

Tools

• Microsoft Office Suite
• Microsoft Visio
• Microsoft Project
• Centra
• Webex
• IBM Virtual Classroom, Sametime
• Adobe Connect Pro
  
• Captivate
• SnagIt
• Saba, Learning Force
  
• Various blogging environments