Business/Systems Analyst

IT Analyst with years of experience in designing and maintaining various applications, including healthcare, entertainment, and utilities.

• Expertise in the complete project life cycle from design and analysis, technical specifications, coding, debugging and testing to deployment, production support and enhancements; database design; and SQL programming.
• Proficient in data gathering, extraction and migration; capable of integrating information from various sources.
• Conducts resourceful research to find answers and solutions.  Presents solid recommendations to management. Strong problem solving and analysis skills. Deals tactfully with people and issues. Provides work arounds and permanent solutions to problems.
• Works independently and in teams. Handles multiple assignments and pressure with a positive and cheerful attitude. Shifts priorities to meet tight deadlines. Learns quickly and intuitively.

Excellent written and verbal communication skills. Maintains rapport with clients and associates.

Senior Analyst/Developer for various companies

Southern California Edison, Rosemead, CA   April 1998-January 2001

Good Samaritan Hospital, Los Angeles, CA May 1997-April 1998

Consultant for Mitsubishi, Paramount Pictures, Hughes Aircraft, Unitech, Nissan

• Analysis
  • Business Analysis – effectively performed Requirements Analysis with users’ collaboration through interviews and focus groups.  Examined information using existing data extracted through SQL queries and other reporting tools to support Project Goals.  Created Business Requirements Documents.
  • Created existing and proposed Process and Work flows using UML diagrams – Use-case
  • Created proposed Deployment plan using MS Project, Excel, and Visio
  • Performed Data Gathering for interfaces, conversion, or creation of new databases or tables.
  • Feasibility Study for new software acquisitions by attending vendor conferences and conducting vendor and user interviews.
• Design
  • Created Sytems and Programming specifications in detail, including screen layouts, business rules, process diagrams, and other documentation, which described the new system as a collection of modules or subsystems. Documented functional hierarchy diagrams, screen layout diagrams, tables of business rules, business process diagrams, pseudocode, and a complete entity-relationship diagram with a full data dictionary.
  • Facilitated and conducted interviews, workshops, and/or prototype efforts.
• Implementation
  • Wrote code for various applications using COBOL, CICS, and PowerBuilder.
  • Performed unit testing and module testing.
  • Wrote test scripts for various business scenarios.
  • Conducted Training and Mentoring for end users.
• Testing
  • Managed, tracked, and resolved issues.
  • Created test scripts, collaborated with testers and validated results on  –
    • Data set testing
    • Unit testing
    • System testing
    • Integration testing
    • Regression testing
    • Automation testing
    • User acceptance testing
    • Performance testing
    • Production process that ensures that the program performs the intended task.
• Operations and Maintenance
  • Collaborated with Operations on software installs.
  • Monitored installs and provides support.  Provided production problem resolutions under short time frame.
  • Tracked, managed, and implemented enhancements and revisions.
• Created, edited, and maintained documentation including User Manuals, Business Requirements Documents, and Systems, Programming, and Testing Documents.
• Web Technologies
  • Designed and developed websites for various non-profit organizations, Using native HTML, CSS, Front Page, and Dreamweaver.
  • Maintained and updated sites using FTP