Technical Writer

Simplify, clarify, and translate your technical information with instructional materials and programs that effectively train targeted audiences.

With many years of experience in Programming and Analysis, Instructional Systems Design, and Training Delivery, Teresa proficiently investigates, analyzes, and develops business and training solutions.

Whether your project is a new development, enhancement, or revisions, Teresa creates accurate, clear, and concise documents for eLearning and traditional classroom training.  Materials are skillfully customized to client’s process and work flows to enhance relevance and retention.

• System/Business Specifications and Requirements
• Process and Work Flow Documents
• Facilitator’s Guide
• Participant’s Guide
• User Manuals
• Quick Reference Guide / Job Aid
• Assessments and Quizzes
• Hands-on Exercises
• Captivate Simulations, Demos, and Assessments
• PowerPoint Presentations

Applications:

• EPIC Ambulatory
• Customer Relationship Management, Salesforce.com, BigMachines Quote System
• Microsoft Office Suite
• Business Intelligence (BOXI, Microstrategy)
• Customer Service
• Order Processing and Fulfillment
• Credit and Collections
• Payroll and Human Resources
• Report Writing

Related Articles

• BigMachines and Salesforce.com Announce New BigMachines Configuration and Quoting Application Integrated with Force.com Platform (eon.businesswire.com)
• Salesforce.com bets on crowd-powered data… because data ages like fish (customerthink.com)
• Dipping Into the Waters of Mobile Health (chilmarkresearch.com)